ICT Services Division

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ICT Services Division

The Information and Communication Technology (ICT) Services Division at Uganda Industrial Research Institute (UIRI) plays a crucial role in enabling technological integration and innovation across the institute. The division is dedicated to managing and enhancing UIRI’s ICT infrastructure and services, ensuring they meet the needs of both internal users and external stakeholders.

Responsibilities of the ICT Services Division

Network and Systems Management:

Managing the institute’s computer networks, including Local Area Networks (LANs), network servers, and the Industry Resource Centre (IRC) and Business Development Centre (BDC) computer networks.
Overseeing the hosted email domain and ensuring seamless communication within the institute.

Communication Infrastructure:

Maintaining and upgrading communication infrastructure, including teleconferencing facilities and user hardware such as telephones, scanners, projectors, printers, data storage devices, fax machines, and modems.
Ensuring the functionality and security of software and computer programs critical to the institute’s operations.

Desktop Publishing and ICT Solutions:

Supporting the institute through a dedicated desktop publishing facility to meet its documentation and publication needs.
Providing ICT-based solutions tailored to enhance operational efficiency.

Business Development Centre (BDC)

The Business Development Centre (BDC) under the ICT Services Division offers tailored services to empower businesses at various stages of their growth. The center provides guidance, training, and ICT adoption strategies to facilitate industrialization and entrepreneurship in Uganda.

Services Offered at the BDC:

Assistance with generating and refining business ideas, researching, and developing comprehensive business plans.
Strategic development and records management.
ICT skills training to enhance business operations.

Target Groups:

People in Industry: Businesses providing products or services at startup, small, or medium enterprise levels.
Businesses under Incubation: Enterprises in UIRI’s incubation program.
General Public: Individuals or organizations seeking business development and ICT-related services.

Enrollment Process for BDC Services

Express Interest: Submit a letter or email expressing interest in any of the services offered by the BDC. Letters should be addressed to the Business Development Centre Coordinator and delivered to UIRI’s reception. Alternatively, send an email to bdcinfo@uiri.go.ug.

Follow-Up: After receiving your communication, the BDC team will contact you within two days to schedule an appointment for further discussion and guidance.

Commitment to Innovation

The ICT Services Division and the Business Development Centre are at the forefront of supporting Uganda’s industrialization through technological and business empowerment. By leveraging cutting-edge ICT solutions and targeted training programs, the division is driving sustainable development and fostering a culture of innovation across the country.